Brannock Medical Supplies - Master Services Agreement v2
Documentdraft Brannock Medical Supplies · contract · draft · 26 Mar 2024
Unsigned draft MSA issued for review on 26 Mar 2024 for the Growth tier. It states 99.5% availability, a P1 first response of 1 hour (business hours) and an annual recurring charge of £42k, with a total of £54k including implementation.
What it says
What this says
As at Fri 9 Oct 2026Unsigned draft MSA issued for review on 26 Mar 2024 for the Growth tier. It states 99.5% availability, a P1 first response of 1 hour (business hours) and an annual recurring charge of £42k, with a total of £54k including implementation.
What it is: a draft Master Services Agreement between BG-Demo and Brannock Medical Supplies of Nottingham. It states "Draft." and "Not yet signed", so it is an open item, not contracted terms.
Commits: Growth tier at £44k list less a 5% first-term discount, giving £42k a year, plus a £12k one-off implementation. Term runs 1 May 2024 to 30 Apr 2025, billed annually in advance, payable within 30 days.
Unusual: the 5% discount applies to the first term only. Credits are for availability only, so a freshness delay gives no credit.
Not settled: data protection wording is still under legal review, the connector list is to be confirmed, and the customer signatory is unnamed. Any executed order form would override these figures.
As found in this document
As at Fri 9 Oct 2026- Date end30 Apr 2025Source: the AI read of this record
- Date start1 May 2024Source: the AI read of this record
- Price£41,800Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hour (business hours)Source: the AI read of this record
- Service credit10% of one month's feeSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Nightly refreshexpected to complete by 07:00 customer local time on business daysSource: the AI read of this record
- Annual recurring charge£41,800Source: the AI read of this record
- Implementation fee£12,000Source: the AI read of this record
- Total contract value for the term£53,800Source: the AI read of this record
- Billing frequencyAnnual, in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
The document
Body
Brannock Medical Supplies - Master Services Agreement v2
Draft. Not yet signed. Issued for review on 26 Mar 2024 and subject to the open points listed at the end.
Parties
This agreement is between BG-Demo, a London data business (the Supplier), and Brannock Medical Supplies, of Nottingham (the Customer).
Clause A: Services
The Supplier will provide B-Glass at the Growth tier, built and run inside the Customer's own Snowflake account, together with the implementation described in the order lines below.
Clause B: Term
| Item | Detail |
|---|---|
| Start date | 1 May 2024 |
| End date | 30 Apr 2025 |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice |
Clause C: Order lines and charges
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Glass: Growth | 1 | £44k | 5% | £42k | Yes |
| IMP-GROWTH | Implementation: Growth (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | No |
Read the whole document (2,966 characters)
- Annual recurring charge: £42k.
- Total contract value for the term, including the one-off implementation fee: £54k.
- The discount applies to the first term only.
Clause D: Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour (business hours) |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
The nightly refresh is expected to complete by 07:00 customer local time on business days. Service credits under this agreement are given for availability breaches only. A delay in data freshness does not of itself give rise to a credit.
Clause E: Payment
The Supplier will invoice the annual subscription and the implementation fee in line with Clause C. Invoices are payable within 30 days. All amounts are in pounds sterling.
Clause F: Customer responsibilities
The Customer will give the Supplier timely access to the systems named for connection, nominate a day-to-day contact, and make key-account managers available for the build and training sessions.
Clause G: Data and security
The Customer's data remains in the Customer's own Snowflake account. The Supplier will process it only to deliver the services and in line with the data protection terms agreed between the parties.
Clause H: Account contacts
- Account owner at BG-Demo: Priya Raman
- Customer success manager at BG-Demo: Marcus Bell
Open points in this draft
- The Customer's legal team is still reviewing the data protection wording.
- The final list of connectors for the implementation is to be confirmed with the Customer.
- The Customer's authorised signatory has yet to be confirmed.
Signatures
| For BG-Demo | For Brannock Medical Supplies |
|---|---|
| Name: Priya Raman | Authorised signatory |
| Title: Account Executive | Title: to be confirmed on execution |
| Signed: not yet signed | Signed: not yet signed |
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount
- service credit for availability only
- unsigned draft with open points