Vantrell Software - Proposal v1
Documentdraft Vantrell Software · proposal · draft · 15 May 2024
Draft proposal from Tom Ashdown for a Starter tier B-Glass: £20k annual subscription plus £6,000 implementation, £26k total. Billed in advance on 30-day terms. Not a contract; it states no availability or P1 response figures.
What it says
What this says
As at Fri 9 Oct 2026Draft proposal from Tom Ashdown for a Starter tier B-Glass: £20k annual subscription plus £6,000 implementation, £26k total. Billed in advance on 30-day terms. Not a contract; it states no availability or P1 response figures.
What it is: a draft proposal dated 15 May 2024, written by Tom Ashdown, Account Executive. It sets out a Starter tier brain for the customer success team, reading support tickets with product usage data.
Commits: it prices the subscription at £20k and implementation at £6,000, total £26k. "The annual subscription is billed in advance on the service start date for a 12-month term, on 30-day payment terms."
Unusual: nothing off standard terms. The prices match the v1 list, with no discount stated. Timeline wording is relative (mid-May, late May, early June, mid-July), with no fixed dates.
Not settled: it is a proposal, not executed paper, so it sets no binding price. It states no availability, P1 response, service credits or connector go-live dates, and does not show whether it was accepted or what was later signed. The MSA and DPA are only promised.
As found in this document
As at Fri 9 Oct 2026- Price£25,500Source: the AI read of this record
- Subscription price£19,500 (B-Glass – Starter, annual)Source: the AI read of this record
- Implementation price£6,000 (Implementation – Starter, 4 weeks)Source: the AI read of this record
- Total Proposal Value£25,500Source: the AI read of this record
- Billingbilled in advance on the service start date for a 12-month termSource: the AI read of this record
- Payment terms30-day payment termsSource: the AI read of this record
- ImplementationDedicated implementation partner for 4 weeksSource: the AI read of this record
- ConnectorsUp to 4 data connectors included within scopeSource: the AI read of this record
- Go-livemid-JulySource: the AI read of this record
Body
Vantrell Software - Proposal v1
Status: Draft
Introduction
This proposal outlines the offering and commercial terms for B-Glass implementation at Vantrell Software.
Vantrell Software's customer success team will use B-Glass to read your support tickets together with product usage data, identifying at-risk customers faster and uncovering usage patterns to drive adoption.
Scope
B-Glass (Starter tier)
- Up to 15 users in one team
- Up to 4 data connectors to your existing systems
- Search, chat and page-based interface
- Six-monthly check-in
- Nightly data refresh
Implementation
- Dedicated implementation partner for 4 weeks
- Up to 4 data connectors included within scope (additional connectors available as add-ons)
- Data security review
- Team training
Pricing
| Item | Unit Price | Qty | Total |
|---|---|---|---|
| B-Glass – Starter (annual) | £20k | 1 | £20k |
| Implementation – Starter (4 weeks) | £6,000 | 1 | £6,000 |
| Total Proposal Value | £26k |
The annual subscription is billed in advance on the service start date for a 12-month term, on 30-day payment terms.
Timeline
Read the whole document (1,541 characters)
- Proposal acceptance: mid-May
- Contract execution: late May
- Implementation start: early June
- Go-live: mid-July
Next Steps
We will send the Master Services Agreement and Data Processing Agreement for your review. Please let us know if you have any questions about the proposal and we will arrange a call to discuss.
Cheers,
Tom Ashdown Account Executive, BG-Demo