Wexmoor Property Group - Order Form (signed)
Documentexecuted Wexmoor Property Group · order form · executed · 16 Jan 2026
Executed order form under the MSA for the Growth tier: £50k annual subscription, £62k total contract value including implementation. Availability 99.5%, P1 first response 1 business hour. Term 2 Feb 2026 to 1 Feb 2027.
What it says
What this says
As at Fri 9 Oct 2026Executed order form under the MSA for the Growth tier: £50k annual subscription, £62k total contract value including implementation. Availability 99.5%, P1 first response 1 business hour. Term 2 Feb 2026 to 1 Feb 2027.
What it is: an executed order form signed on 16 Jan 2026 by Jordan Pike for BG-Demo and Tyler Brooks, Chief Operating Officer, for Wexmoor Property Group. It states that "Where this Order Form and the Master Services Agreement differ on price, term or service levels, this Order Form applies."
Commits: the annual subscription is £50k, billed in advance on 30 days from invoice. The £62k total contract value "is not an annual price" and includes the one-off implementation fee.
Unusual: service credits are "Availability only", 10% of one month's fee, so a late refresh earns no credit. The Growth tier is not unusual on its own, but no connector delivery dates are promised.
Not settled: renewal is only to be "discussed between the parties ahead of the end date". There is no auto-renewal or notice period, and the document does not state the renewal price.
As found in this document
As at Fri 9 Oct 2026- Date end1 Feb 2027Source: the AI read of this record
- Date signed16 Jan 2026Source: the AI read of this record
- Date start2 Feb 2026Source: the AI read of this record
- Price£50,000Source: the AI read of this record
- SubscriptionAnnual, billed in advance, £50,000Source: the AI read of this record
- Total contract value£62,000, includes the one-off implementation fee, not an annual priceSource: the AI read of this record
- Payment terms30 days from the date of invoiceSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit10% of one month's fee for a month in which availability falls below the commitmentSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
The document
Body
Wexmoor Property Group - Order Form (signed)
Status: Executed
This Order Form is made under the Master Services Agreement between the parties and sets out the commercial terms for the BG-Demo subscription described below. Where this Order Form and the Master Services Agreement differ on price, term or service levels, this Order Form applies.
Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BG-Demo | Wexmoor Property Group |
| Location | London | Chicago |
| Business | Provider of B-Glass, run inside the customer's own Snowflake account | Commercial property manager of office and light-industrial portfolios across the Midwest |
| Commercial contact | Jordan Pike, Account Executive, US | Tyler Brooks, Chief Operating Officer |
| Customer success manager | Elena Novak |
Purpose
Wexmoor Property Group is buying the brain so that its operations teams can see tenant tickets, lease-renewal calls and service contracts in one place, queried through BG-Demo pages, chat and search.
Order lines
Read the whole document (3,759 characters)
| Line | Description | Basis | Amount |
|---|---|---|---|
| Subscription | BG-Demo, Growth tier, covering several teams, the Growth user and connector allowances, the dashboards builder and quarterly business reviews | Annual, billed in advance | £50k |
| Implementation | One-off fixed-fee implementation of the Growth tier, as set out in the Growth implementation scope | One-off | Included in the total contract value |
| Total contract value | Subscription for the initial term plus the one-off implementation fee | £62k |
The annual recurring subscription is £50k. The total contract value of £62k is the whole value of this order and includes the one-off implementation fee. It is not an annual price.
Term
| Start date | 2 Feb 2026 |
| End date | 1 Feb 2027 |
| Tier | Growth |
The subscription runs for the period shown above. Renewal for a further term will be discussed between the parties ahead of the end date, led by the customer success manager.
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- All amounts are in pounds sterling (GBP) and exclude any applicable taxes.
- The one-off implementation fee is invoiced separately from the annual subscription.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for a month in which availability falls below the commitment |
| Credit basis | Availability only |
Service credits under this Order Form are given for availability only. A refresh that completes late does not by itself earn a credit, because the brain was available even if the data was not yet fresh.
Customer responsibilities
- Provide timely access to the systems to be connected, through the customer's own Snowflake account.
- Name a day-to-day owner for the account, who will work with the BG-Demo customer success manager.
- Raise support requests through the agreed helpdesk channel so that response times can be measured.
General
- This Order Form, together with the Master Services Agreement, is the whole agreement for the services described.
- Any change to the lines, term, price or service levels must be agreed in writing by both parties.
- This Order Form supersedes any earlier draft or quotation for the same services.
Signatures
Signed and agreed on 16 Jan 2026.
| For BG-Demo | For Wexmoor Property Group | |
|---|---|---|
| Name | Jordan Pike | Tyler Brooks |
| Title | Account Executive, US | Chief Operating Officer |
| Date | 16 Jan 2026 | 16 Jan 2026 |
Unusual terms
As at Fri 9 Oct 2026- Service credits for availability only
- Implementation fee invoiced separately from subscription