Lornefield Pensions Administration - Order Form (signed)
Documentexecuted Lornefield Pensions Administration · order_form · executed · 2025-04-03
Executed order form for the Growth tier at £44k per year, annual in advance, 3 Apr 2025 to 2 Apr 2026. Availability 99.5%, P1 first response 1 business hour, credit 10% of one month's fee for availability only.
What it says
What this says
Current to 13 Oct 26Executed order form for the Growth tier at £44k per year, annual in advance, 3 Apr 2025 to 2 Apr 2026. Availability 99.5%, P1 first response 1 business hour, credit 10% of one month's fee for availability only.
What it is: an executed order form under the MSA, signed 3 Apr 2025 by Nell Ashcombe for BB-Demo and an authorised signatory for the customer. It states "Annual recurring revenue (contracted)" of £44k with no discount.
Commits: annual billing in advance, payment within 30 days, 40 licensed users, 99.5% availability and a P1 first response of 1 business hour. The service credit is 10% of one month's fee.
Unusual: credits are for availability only, "They are not given for data freshness." The text gives a customer-since date of Monday 3 April 2023, earlier than the term start.
Not settled: the term ended 2 Apr 2026, before the as-of date. The document does not show a renewal, a v2 price move or who signed for the customer.
As found in this document
Current to 9 Oct 26- Date end2 Apr 2026Source: object_read:doc_005_017
- Date signed3 Apr 2025Source: object_read:doc_005_017
- Date start3 Apr 2025Source: object_read:doc_005_017
- Price£44,000Source: object_read:doc_005_017
- Availability99.5%Source: object_read:doc_005_017
- P1 first response1 business hourSource: object_read:doc_005_017
- Service credit10% of one month's feeSource: object_read:doc_005_017
- Credit basisAvailability onlySource: object_read:doc_005_017
- Billing frequencyAnnual, in advanceSource: object_read:doc_005_017
- Payment terms30 days from invoiceSource: object_read:doc_005_017
- Licensed users40Source: object_read:doc_005_017
The document
Body
Lornefield Pensions Administration - Order Form (signed)
Status: Executed
This order form is made under the Master Services Agreement between BB-Demo and the customer named below. It records the subscription for the term shown and, once signed, is the record of the contracted price and terms.
Parties
| Supplier | BB-Demo, London |
| Customer | Lornefield Pensions Administration, Edinburgh |
| Customer since | Monday 3 April 2023 |
| BB-Demo account owner | Nell Ashcombe |
| BB-Demo customer success manager | Daniel Okafor |
Subscription lines
| SKU | Description | Quantity | Unit price (annual) | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £44k | None | £44k | Yes |
The Growth subscription includes the licensed user allowance for the Growth tier, set out below, and the Growth connector allowance. The brain runs inside the customer's own Snowflake account.
Commercial summary
Read the whole document (2,367 characters)
| Item | Detail |
|---|---|
| Tier | Growth |
| Licensed users | 40 |
| Annual recurring revenue (contracted) | £44k |
| Total contract value | £44k |
| Discount | None |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice |
No one-off implementation fee is charged under this order form.
Term
- Start date: 3 Apr 2025
- End date: 2 Apr 2026
The subscription runs for one year from the start date. Renewal is discussed ahead of the end date between the customer and the BB-Demo customer success manager.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
Service credits under this order form are given for availability breaches. They are not given for data freshness.
Billing
BB-Demo will invoice the annual fee in advance on the start date. Invoices are payable within 30 days. All amounts are in pounds sterling.
Signatures
Signed for and on behalf of the parties on 3 Apr 2025.
| BB-Demo | Lornefield Pensions Administration | |
|---|---|---|
| Name | Nell Ashcombe | Authorised signatory |
| Title | Chief Executive Officer and Co-founder | Authorised signatory for the customer |
| Date | 3 Apr 2025 | 3 Apr 2025 |
Unusual terms
Current to 9 Oct 26- Service credits for availability only, not data freshness