Lornefield Pensions Administration - Order Form (signed)
Documentexecuted Lornefield Pensions Administration · order form · executed · 3 Apr 2025
Executed order form for the Growth tier at £44k per year, annual in advance, 3 Apr 2025 to 2 Apr 2026. Availability 99.5%, P1 first response 1 business hour, credit 10% of one month's fee for availability only.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for the Growth tier at £44k per year, annual in advance, 3 Apr 2025 to 2 Apr 2026. Availability 99.5%, P1 first response 1 business hour, credit 10% of one month's fee for availability only.
What it is: an executed order form under the MSA, signed 3 Apr 2025 by Nell Ashcombe for BG-Demo and an authorised signatory for the customer. It states "Annual recurring revenue (contracted)" of £44k with no discount.
Commits: annual billing in advance, payment within 30 days, 40 licensed users, 99.5% availability and a P1 first response of 1 business hour. The service credit is 10% of one month's fee.
Unusual: credits are for availability only, "They are not given for data freshness." The text gives a customer-since date of Monday 3 April 2023, earlier than the term start.
Not settled: the term ended 2 Apr 2026, before the as-of date. The document does not show a renewal, a v2 price move or who signed for the customer.
As found in this document
As at Fri 9 Oct 2026- Date end2 Apr 2026Source: the AI read of this record
- Date signed3 Apr 2025Source: the AI read of this record
- Date start3 Apr 2025Source: the AI read of this record
- Price£44,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Service credit10% of one month's feeSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Billing frequencyAnnual, in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
- Licensed users40Source: the AI read of this record
The document
Body
Lornefield Pensions Administration - Order Form (signed)
Status: Executed
This order form is made under the Master Services Agreement between BG-Demo and the customer named below. It records the subscription for the term shown and, once signed, is the record of the contracted price and terms.
Parties
| Supplier | BG-Demo, London |
| Customer | Lornefield Pensions Administration, Edinburgh |
| Customer since | Monday 3 April 2023 |
| BG-Demo account owner | Nell Ashcombe |
| BG-Demo customer success manager | Daniel Okafor |
Subscription lines
| SKU | Description | Quantity | Unit price (annual) | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Glass – Growth | 1 | £44k | None | £44k | Yes |
The Growth subscription includes the licensed user allowance for the Growth tier, set out below, and the Growth connector allowance. The brain runs inside the customer's own Snowflake account.
Commercial summary
Read the whole document (2,361 characters)
| Item | Detail |
|---|---|
| Tier | Growth |
| Licensed users | 40 |
| Annual recurring revenue (contracted) | £44k |
| Total contract value | £44k |
| Discount | None |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice |
No one-off implementation fee is charged under this order form.
Term
- Start date: 3 Apr 2025
- End date: 2 Apr 2026
The subscription runs for one year from the start date. Renewal is discussed ahead of the end date between the customer and the BG-Demo customer success manager.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
Service credits under this order form are given for availability breaches. They are not given for data freshness.
Billing
BG-Demo will invoice the annual fee in advance on the start date. Invoices are payable within 30 days. All amounts are in pounds sterling.
Signatures
Signed for and on behalf of the parties on 3 Apr 2025.
| BG-Demo | Lornefield Pensions Administration | |
|---|---|---|
| Name | Nell Ashcombe | Authorised signatory |
| Title | Chief Executive Officer and Co-founder | Authorised signatory for the customer |
| Date | 3 Apr 2025 | 3 Apr 2025 |
Unusual terms
As at Fri 9 Oct 2026- Service credits for availability only, not data freshness