Lornefield Pensions Administration - Renewal Proposal
Documentfinal Lornefield Pensions Administration · renewal proposal · final · 3 Feb 2025
Renewal proposal from Nell Ashcombe dated 3 Feb 2025, offering a further annual Growth term at £44k, the same annual price. The current term ends on 2 Apr 2025. It is a proposal, not an executed order form.
What it says
What this says
As at Fri 9 Oct 2026Renewal proposal from Nell Ashcombe dated 3 Feb 2025, offering a further annual Growth term at £44k, the same annual price. The current term ends on 2 Apr 2025. It is a proposal, not an executed order form.
What it is: a final, version 1 renewal proposal. It says "We propose to renew Lornefield on the Growth tier for a further annual term at £44k, the same annual price you pay today."
Commits: the price is held with no discount applied or withdrawn, billed annually in advance, with 40 licensed users. The term began on 3 Apr 2023 and ends on 2 Apr 2025.
Unusual: the price is held rather than moved, and there is no new implementation fee. It asks for confirmation before an order form is issued.
Not settled: the text does not show whether Lornefield accepted or whether a renewal order form was executed. As a proposal it is an open item, and its figures are not a contract. It states no availability %, P1 response time or connector dates.
As found in this document
As at Fri 9 Oct 2026- Date end2 Apr 2025Source: the AI read of this record
- Date renewal2 Apr 2025Source: the AI read of this record
- Price£44,000Source: the AI read of this record
- Growth subscription, annual, billed in advance£44,000Source: the AI read of this record
- Total for the renewal term£44,000Source: the AI read of this record
- Licensed users40Source: the AI read of this record
- Implementation fee on renewalThere is no new implementation fee on a renewal.Source: the AI read of this record
- Current term ends2 Apr 2025Source: the AI read of this record
The document
Body
Lornefield Pensions Administration - Renewal Proposal
Prepared by Nell Ashcombe, Chief Executive Officer and Co-founder, BG-Demo Date: 3 Feb 2025 Status: Final, version 1
1. The short version
We propose to renew Lornefield on the Growth tier for a further annual term at £44k, the same annual price you pay today. The current term, which began when you joined on 3 Apr 2023, ends on 2 Apr 2025. Nothing about the commercial shape of the subscription changes.
2. Where the account stands
| Item | Position |
|---|---|
| Customer since | 3 Apr 2023 |
| Tier | Growth |
| Annual recurring revenue (contracted) | £44k |
| Licensed users | 40 |
| Current term ends | 2 Apr 2025 |
| Overdue invoices | None |
| Deal type | Renewal |
You were a Year 1 design partner, and I still own the relationship myself. Daniel Okafor, your Customer Success Manager, runs adoption and the quarterly reviews and will lead the renewal conversation day to day.
3. What you are buying
Read the whole document (3,057 characters)
The brain gives your scheme-relationship managers one view of trustee calls, member-query tickets and fee invoices, built and run inside your own Snowflake account. The Growth tier covers several teams and includes:
- the Growth user allowance, with 40 licensed users;
- the Growth connector allowance;
- pages, chat and search;
- the dashboards builder;
- quarterly business reviews with your Customer Success Manager;
- the Growth service levels for availability and first response, with service credits for availability.
4. Price
| Line | Amount |
|---|---|
| Growth subscription, annual, billed in advance | £44k |
| Total for the renewal term | £44k |
There is no new implementation fee on a renewal. No discount is applied and none is being withdrawn: the price is simply held.
5. What the usage tells us
Say what happened, say how you know. Active users have been steady at a modest level against 40 licensed users, with a small dip on the prior quarter. One ticket was raised in the last 30 days and you have no overdue invoices. I read that as a quiet, healthy account that has room to get more from the brain, not one that needs rescuing.
The obvious opportunity is to bring more of the scheme-relationship managers in. Daniel covered this in the review and has a short plan for it. We would rather you used the seats you have than paid for more.
6. What we ask of Lornefield
- Confirm you wish to renew on the Growth tier at £44k for a further annual term.
- Tell us if any team, scheme or system has changed in a way that should alter what you need.
- Let Daniel know a convenient time for a short call before the term ends on 2 Apr 2025.
7. Next steps
| Step | Owner |
|---|---|
| Walk through this proposal with your team | Daniel Okafor |
| Answer any commercial questions | Nell Ashcombe |
| Issue the renewal order form under the existing agreement once you confirm | Nell Ashcombe |
If anything here does not match how you see the account, tell us plainly. That one would be on us to fix.
Best, Nell
Unusual terms
As at Fri 9 Oct 2026- price held at current annual level
- no new implementation fee on renewal