Lornefield Pensions Administration - Order Form (signed)
Documentexecuted Lornefield Pensions Administration · order form · executed · 17 Mar 2023
Executed Starter order form between BG-Demo and Lornefield Pensions Administration, signed 17 Mar 2023. Commits ninety-nine point five per cent availability and a four business hours P1 response. Subscription is nineteen thousand five hundred pounds, annual in advance.
What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form between BG-Demo and Lornefield Pensions Administration, signed 17 Mar 2023. Commits ninety-nine point five per cent availability and a four business hours P1 response. Subscription is nineteen thousand five hundred pounds, annual in advance.
What it is: the executed order form under the MSA for the Starter tier, with a recurring subscription line and a one-off implementation line. It states that it "decides the contracted price and terms".
Commits: availability of ninety-nine point five per cent, first response to a priority one incident within four business hours, and a service credit of five per cent of one month's fee for availability only. Billing is annual in advance, payable thirty days from invoice.
Unusual: nothing off the standard Starter terms; there is no discount and no freshness credit. The total contract value is twenty-five thousand five hundred pounds, which includes the one-off implementation fee of six thousand pounds.
Not settled: the term ran from 3 Apr 2023 to 2 Apr 2024 and the text has no renewal or auto-renewal clause. It does not show what governs the account after that end date.
As found in this document
As at Fri 9 Oct 2026- Date end2 Apr 2024Source: the AI read of this record
- Date signed17 Mar 2023Source: the AI read of this record
- Date start3 Apr 2023Source: the AI read of this record
- Subscription (B-Glass - Starter)nineteen thousand five hundred pounds, recurring, annualSource: the AI read of this record
- Implementation (Starter, four weeks, up to four connectors)six thousand pounds, one-offSource: the AI read of this record
- Total contract valuetwenty-five thousand five hundred poundsSource: the AI read of this record
- Billing frequencyannual, in advanceSource: the AI read of this record
- Payment termsthirty days from invoiceSource: the AI read of this record
- Availabilityninety-nine point five per centSource: the AI read of this record
- First response to a priority one incidentfour business hoursSource: the AI read of this record
- Service creditfive per cent of one month's fee, for availability onlySource: the AI read of this record
Body
Lornefield Pensions Administration - Order Form (signed)
Status: Executed. Signed on 17 Mar 2023 under the Master Services Agreement between the parties. This order form decides the contracted price and terms.
Parties
| Supplier | BG-Demo |
| Customer | Lornefield Pensions Administration, Edinburgh |
| Tier | Starter |
| Account owner | Nell Ashcombe |
| Customer success manager | Daniel Okafor |
Order lines
| SKU | Line | Quantity | Unit price | Discount | Net | Type |
|---|---|---|---|---|---|---|
| SUB-STARTER | B-Glass – Starter | one | nineteen thousand five hundred pounds | none | nineteen thousand five hundred pounds | Recurring, annual |
| IMP-STARTER | Implementation – Starter (four weeks, up to four connectors) | one | six thousand pounds | none | six thousand pounds | One-off |
Total contract value: twenty-five thousand five hundred pounds. Of this, the annual recurring amount is nineteen thousand five hundred pounds and the one-off implementation fee is six thousand pounds.
Term
| Start date | 3 Apr 2023 |
| End date | 2 Apr 2024 |
Billing
Read the whole document (1,781 characters)
- Billing frequency: annual, in advance.
- The implementation fee is invoiced once, as a one-off charge.
- Payment terms: thirty days from invoice.
Service levels
| Measure | Commitment |
|---|---|
| Availability | ninety-nine point five per cent |
| First response to a priority one incident | four business hours |
| Service credit | five per cent of one month's fee, for availability only |
Signatures
| For BG-Demo | For Lornefield Pensions Administration |
|---|---|
| Nell Ashcombe | Authorised signatory |
| Chief Executive Officer and Co-founder | Lornefield Pensions Administration |
| Signed: 17 Mar 2023 | Signed: 17 Mar 2023 |