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Veldmaat Payments - Data Processing Agreement (signed)

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Veldmaat Payments logo Veldmaat Payments · dpa · executed · 16 Dec 2025

Executed data processing agreement dated 16 Dec 2025 between Veldmaat Payments as controller and BG-Demo as processor, forming part of the MSA. It states no price, availability, response time or renewal term.

What it says

What this says

As at Fri 9 Oct 2026

Executed data processing agreement dated 16 Dec 2025 between Veldmaat Payments as controller and BG-Demo as processor, forming part of the MSA. It states no price, availability, response time or renewal term.

What it is: an executed DPA that "forms part of the Master Services Agreement between BG-Demo and Veldmaat Payments". Veldmaat is controller and BG-Demo is processor, covering HubSpot, Zendesk and Exact Online data.

Commits: BG-Demo to process personal data "only on Veldmaat's documented instructions", keep it confidential, apply security measures and report breaches "without undue delay". Sub-processors need prior written agreement, and data is returned or deleted on termination at Veldmaat's choice.

Unusual: nothing off the standard terms. Data stays in Veldmaat's own Snowflake account, moved only on written instruction.

Not settled: no breach notification deadline, no service levels, no price, no renewal date and no named signatories. The signature block gives only titles, Account Executive for BG-Demo and Head of Data for Veldmaat.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date signed16 Dec 2025Source: the AI read of this record
  • Processing instructionsprocess personal data only on Veldmaat's documented instructionsSource: the AI read of this record
  • Breach notificationtell Veldmaat without undue delay if it becomes aware of a personal data breachSource: the AI read of this record
  • Location of dataVeldmaat's data stays in Veldmaat's own Snowflake accountSource: the AI read of this record
  • Sub-processorsonly with Veldmaat's prior written agreementSource: the AI read of this record
  • Return and deletionon termination, at Veldmaat's choice, return or delete personal data and confirm in writingSource: the AI read of this record
  • Auditallow reasonable audits on noticeSource: the AI read of this record

Body

Veldmaat Payments - Data Processing Agreement (signed)

Executed on 16 Dec 2025. This agreement forms part of the Master Services Agreement between BG-Demo and Veldmaat Payments.

Parties

  • Controller: Veldmaat Payments, Amsterdam.
  • Processor: BG-Demo, London.

Definitions

Terms such as personal data, processing, controller, processor and data subject have the meaning given to them in applicable data protection law.

Subject matter and purpose

BG-Demo provides B-Glass to Veldmaat. The brain is built and runs inside Veldmaat's own Snowflake account and reads data from the sources Veldmaat connects: HubSpot, Zendesk and Exact Online. BG-Demo processes personal data only to provide that service.

Categories of data

  • Contact and account details of Veldmaat's merchants and their staff.
  • Support ticket content and history.
  • Commercial and financial records held in the connected systems.

Processor obligations

BG-Demo will:

Read the whole document (2,137 characters)
  • process personal data only on Veldmaat's documented instructions;
  • keep personal data confidential and limit access to staff who need it;
  • apply appropriate technical and organisational security measures;
  • help Veldmaat respond to requests from data subjects and regulators;
  • tell Veldmaat without undue delay if it becomes aware of a personal data breach.

Location of data

Veldmaat's data stays in Veldmaat's own Snowflake account. BG-Demo does not move it elsewhere except on Veldmaat's written instruction.

Sub-processors

BG-Demo will use a sub-processor only with Veldmaat's prior written agreement and will hold it to obligations no less protective than these.

Return and deletion

On termination, BG-Demo will stop processing and, at Veldmaat's choice, return or delete personal data it holds, and will confirm that in writing.

Audit

BG-Demo will give Veldmaat the information reasonably needed to show compliance with this agreement and will allow reasonable audits on notice.

Signatures

For BG-DemoFor Veldmaat Payments
Title: Account ExecutiveTitle: Head of Data
Date: 16 Dec 2025Date: 16 Dec 2025
Documentsmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

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