B-Glass
Tom Ashdown

Gilberdyke Freight / BG-Demo – Discovery

Callcompleted

Gilberdyke Freight logo Gilberdyke Freight · 31 Aug 2023 11:30

On the 31 Aug 2023 discovery call, Gilberdyke Freight described bookings, shipment and warehouse data spread across systems. Tom Ashdown pitched Growth at £12k implementation plus £44k a year. Mick Rhodes asked to see a proposal.

What was said

What this says

As at Fri 9 Oct 2026

On the 31 Aug 2023 discovery call, Gilberdyke Freight described bookings, shipment and warehouse data spread across systems. Tom Ashdown pitched Growth at £12k implementation plus £44k a year. Mick Rhodes asked to see a proposal.

What happened: Mick Rhodes and Carole Ellerker described a TMS, separate warehouse software and spreadsheets, with no single view. Carole said invoicing from that data is manual and error-prone.

Customer view: Mick liked the idea of one real-time view of what is moving, in stock and owed. Carole asked about users, cost and implementation length, and Mick asked what value to expect.

Commercial: Tom positioned Growth, with forty users and eight connectors. He quoted £12k implementation over eight weeks and £44k a year, which Carole summed as fifty-six for year one.

Watch: Tom's value answer was general and gave no figure. Carole is a finance director and will test the cost against value.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Growth tier discovery
Importance
upsell
Sentiment
positive
Voice
decision-maker

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Tom Ashdown to send Mick Rhodes and Carole Ellerker a Growth proposal.
  • Tom to offer a demo and answer any security questions.

Risks

As at Fri 9 Oct 2026
  • Carole Ellerker asked about cost structure and will judge the first-year cost against value.
  • Tom's answer on value was general and gave no figure for savings.

Opportunities

As at Fri 9 Oct 2026
  • Growth fits three main systems with room for more of the eight connectors later.
  • Finance reconciliation pain gives a clear value case around invoicing.

Transcript

  1. Tom Ashdown
    Tom Ashdown
    Hi Mick and Carole. How's the week been treating you?
  2. Mick Rhodes
    Mick Rhodes
    Yeah, not too bad. Busy as usual. Thanks for finding time to talk.
  3. Carole Ellerker
    Carole Ellerker
    Morning.
  4. Tom Ashdown
    Tom Ashdown
    So look, I want to understand your operations a bit better and talk through how we could help with data. We've got about 45 minutes. Sound okay?
  5. Mick Rhodes
    Mick Rhodes
    Yeah, go for it.
  6. Tom Ashdown
    Tom Ashdown
    Great. So Mick, tell me, what are your main headaches right now? You're a haulage and warehouse operation from the Humber?
  7. Mick Rhodes
    Mick Rhodes
    That's right. We move containers and general haulage from the ports, and we've got warehousing. The challenge we face is we've got a lot of bookings coming in, shipment data, warehouse inventory, all in different places. Makes planning really difficult.
  8. Tom Ashdown
    Tom Ashdown
    Different systems?
  9. Mick Rhodes
    Mick Rhodes
    Yeah. We've got our TMS, the transport management system, then separate warehouse software, spreadsheets for ad-hoc tracking. No one system has the full picture.
  10. Carole Ellerker
    Carole Ellerker
    And from a financial side, we invoice based on all that data, so it's manual and error-prone. We're always chasing numbers.
  11. Tom Ashdown
    Tom Ashdown
    So you'd want to connect the TMS, the warehouse software, maybe your accounting system, and be able to ask questions across all of it?
  12. Mick Rhodes
    Mick Rhodes
    Exactly. Real-time view of what's moving, what's in stock, what we're owed.
  13. Tom Ashdown
    Tom Ashdown
    That's what the brain does. It sits on top of your systems and your Snowflake account, and it lets you ask questions one time and get one answer across everything.
  14. Carole Ellerker
    Carole Ellerker
    How many people would be able to use it?
  15. Tom Ashdown
    Tom Ashdown
    On Growth, which I think makes sense for you, it's forty users. You could bring in ops people, planning, finance, whoever needs access.
  16. Mick Rhodes
    Mick Rhodes
    And we could connect our three main systems?
  17. Tom Ashdown
    Tom Ashdown
    On Growth you get eight connectors, so yes, TMS, warehouse, accounting, plus a few more if you need them later.
  18. Carole Ellerker
    Carole Ellerker
    What's the cost structure?
  19. Tom Ashdown
    Tom Ashdown
    Implementation is twelve thousand. Eight weeks to get you up and running. Then the subscription is forty-four thousand a year.
  20. Carole Ellerker
    Carole Ellerker
    So fifty-six first year?
  21. Tom Ashdown
    Tom Ashdown
    That's it. Fifty-six, implementation included.
  22. Mick Rhodes
    Mick Rhodes
    What kind of value could we expect? Like, is this going to save us money?
  23. Tom Ashdown
    Tom Ashdown
    Honestly, it depends on what you do with it. But typical customers reduce invoice time because they're not manually reconciling, and they catch billing errors earlier. Some find optimisation opportunities in their supply chain they didn't see before.
  24. Carole Ellerker
    Carole Ellerker
    How long is the implementation?
  25. Tom Ashdown
    Tom Ashdown
    Eight weeks. We handle the connectors, you don't have to lift a finger. Then it's quarterly check-ins once you're live.
  26. Mick Rhodes
    Mick Rhodes
    I like the sound of this. What do we do next?
  27. Tom Ashdown
    Tom Ashdown
    I'll send over a proposal and we can get you a demo once you've had a think about it. And if you've got any security questions, we can address those.
  28. Carole Ellerker
    Carole Ellerker
    Sounds fair. Send it over.
  29. Tom Ashdown
    Tom Ashdown
    Cheers, both. Speak soon.

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