B-Glass
Jordan Pike

Kinbasket Insurance Brokers / BG-Demo – Negotiation

Callcompleted

Kinbasket Insurance Brokers logo Kinbasket Insurance Brokers · 7 Jan 2026 09:15

Darryl Kozak, CFO, asked if £56k had any give. Owen Tallis held the all-in price. Darryl said price is not a blocker and committed to a signed order form by 22 Jan 2026, with go-live in early March.

What was said

What this says

As at Fri 9 Oct 2026

Darryl Kozak, CFO, asked if £56k had any give. Owen Tallis held the all-in price. Darryl said price is not a blocker and committed to a signed order form by 22 Jan 2026, with go-live in early March.

What happened: Darryl asked whether fifty-six thousand was the floor. Owen said it is the all-in price for subscription and implementation, and asked if price was the blocker.

Customer view: Darryl said it is not a blocker and he needs to get it through finance and legal. He expects legal sign-off by the end of the week and will then sign himself.

Commercial: Jordan Pike will send the order form and MSA the same day. Eight weeks from signing gives a go-live in early March.

Watch: the deal is not closed until the executed order form is back. The evidence does not show who else at Kinbasket was involved beyond Darryl, and legal sign-off is outside his control.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

Themes

As at Fri 9 Oct 2026
Theme
Price held, close date
Importance
renewal
Sentiment
positive
Voice
decision-maker

Who was there

BG-Demo

Them

Follow-up

Next steps

As at Fri 9 Oct 2026
  • Jordan Pike to send the order form and MSA to Darryl Kozak on 7 Jan 2026.
  • Owen Tallis and Jordan Pike to chase the signed order form by 22 Jan 2026.

Risks

As at Fri 9 Oct 2026
  • Legal and finance approval sit outside Darryl's control and could push past 22 Jan 2026.
  • The evidence does not show whether anyone besides Darryl was involved in the decision.

Opportunities

As at Fri 9 Oct 2026
  • Price was held with no discount and the customer called it not a blocker.
  • An eight-week implementation gives a go-live in early March.

Transcript

  1. Jordan Pike
    Jordan Pike
    Darryl, thanks for making time. I've got Owen on the call. He handles our bigger deals.
  2. Owen Tallis
    Owen Tallis
    Hi Darryl. Have you had a chance to review the proposal?
  3. Darryl Kozak
    Darryl Kozak
    I have. The product looks solid. I just need to know, is fifty-six thousand the floor or is there any give?
  4. Owen Tallis
    Owen Tallis
    Fifty-six all-in is our price. That's subscription and implementation. Is price the blocker or is it something else?
  5. Darryl Kozak
    Darryl Kozak
    It's not a blocker. I just need to get it through finance and legal. How much flexibility do we have on the implementation date?
  6. Jordan Pike
    Jordan Pike
    If you sign by 22 Jan 2026, we can kick off right away. Eight weeks gets you live in early March.
  7. Darryl Kozak
    Darryl Kozak
    That timing works. I can get legal sign-off by end of the week. Then I'll need to sign myself, which I can do straight away after that.
  8. Owen Tallis
    Owen Tallis
    So end of the week legal comes back, you sign, and you get it to us by 22 Jan 2026?
  9. Darryl Kozak
    Darryl Kozak
    Yeah. I'll have it signed and back to you by then.
  10. Jordan Pike
    Jordan Pike
    Perfect. I'll send the order form and MSA over today. Once you've got legal approval, just send it back to us signed.
  11. Owen Tallis
    Owen Tallis
    Great. So 22 Jan 2026 is our close date. Anything else we need to lock in?
  12. Darryl Kozak
    Darryl Kozak
    I don't think so. This works for us. Thanks.
  13. Owen Tallis
    Owen Tallis
    Brilliant. Thanks Darryl. Cheers.

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