Tanjong Arc Logistics / BG-Demo – Discovery
Callcompleted
Tanjong Arc Logistics · 10 Aug 2026 08:00
Jun Tan and CFO Hao Goh described three unconnected systems, manual copying and a slower month-end close. They agreed to a demo on their own data in early September.
What was said
What this says
As at Fri 9 Oct 2026Jun Tan and CFO Hao Goh described three unconnected systems, manual copying and a slower month-end close. They agreed to a demo on their own data in early September.
What happened: Tom Ashdown ran a discovery call with Jun Tan, Head of Client Services, and Hao Goh, Chief Financial Officer. Jun described Salesforce, a logistics platform and a finance system that do not talk to each other.
Customer view: Jun said his team spends half the week copying data between systems, and put the number of users at maybe thirty-five. Hao said month-end close loses a day or so and margin visibility by customer is non-existent.
Commercial: Thirty-five users and three source systems point towards the Growth tier, though no tier was discussed on this call. The CFO is present as finance sponsor and agreed to September for a demo.
Watch: The evidence does not show budget, a timeline for a decision or any competitor. Tom committed to send information and book the demo.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Tom Ashdown to send information and book a demo on Tanjong Arc's own data in early September.
Risks
As at Fri 9 Oct 2026- Budget and decision timeline were not discussed, so the opportunity is unqualified.
Opportunities
As at Fri 9 Oct 2026- About thirty-five users across three systems suggests a Growth subscription with implementation.
- The CFO's month-end close and margin visibility pain gives a finance value case.
Transcript
Tom AshdownHi Jun, how's your week been?
Jun TanYeah, pretty busy, Tom. Thanks for calling. Been meaning to explore solutions for our data nightmare.- Tom AshdownNo drama. So walk me through it, what's the nightmare?
- Jun TanWe've got Salesforce for customers, a separate logistics platform for shipments, finance system for invoicing. None of them talk to each other. My team spends half their week copying data between systems.
- Tom AshdownRight. And roughly how many people would need to access a single view of all that data?
- Jun TanSales, finance, operations, maybe thirty-five people across those teams.
- Tom AshdownOkay. And is Hao the finance sponsor?
- Jun TanHe's the CFO, yeah. Hao, you there?
Hao GohYes, I'm here.- Tom AshdownHi Hao. From your side, what's the cost of all this manual work?
- Hao GohWe lose a day or so every month-end close waiting for shipment confirmation and cost matching. It delays revenue recognition. Plus, margin visibility by customer is non-existent.
- Tom AshdownSo if I offered you a single query layer over all those systems, Salesforce, logistics, finance, and your teams could just ask it questions in plain English and get instant answers?
- Jun TanThat would be exactly what we need.
- Tom AshdownGood. What I'd like to do next is run a proper demo on your actual data, walk you through it. We'd need maybe a week to connect your systems. Could you both make early September?
- Hao GohSeptember works for us.
- Tom AshdownBrilliant. Leave that with me, I'll get some information over and we'll get something in the diary. Cheers both.
- Jun TanCheers, Tom.