Corriemoor Foods / BG-Demo – Renewal
Callcompleted
Corriemoor Foods · 1 Jul 2024 12:15
Corriemoor's COO and Financial Controller were told the Starter renewal stays at £20k for twelve months, annual in advance. Elliot Allott said it works for them. The order form was still to be sent.
What was said
What this says
As at Fri 9 Oct 2026Corriemoor's COO and Financial Controller were told the Starter renewal stays at £20k for twelve months, annual in advance. Elliot Allott said it works for them. The order form was still to be sent.
What happened: On 1 Jul 2024 Daniel Okafor and Nell Ashcombe discussed the first renewal with Elliot Allott and Sam Yates. The contract ends on 31 Jul 2024.
Customer view: Elliot asked for the renewal cost and Sam asked if the price was going up. Both accepted the answer that it stays at £20k.
Commercial: Terms are twelve months, annual in advance, with no implementation. Daniel raised a higher tier or more users or connectors but made no push.
Watch: The evidence does not show the order form being sent or executed. Nell promised it by the end of that week, so signature should be confirmed against the executed copy.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Nell Ashcombe to send the order form by the end of that week.
- Elliot Allott and Sam Yates to sign and return it within a few days of receipt.
- Daniel Okafor to keep checking in quarter by quarter on value.
Risks
As at Fri 9 Oct 2026- The evidence does not show the order form was sent or executed after the call.
- Both customer leads asked about price, so a later increase may be sensitive.
Opportunities
As at Fri 9 Oct 2026- Daniel raised a higher tier or extra users and connectors, left open with no pressure.
Transcript
Daniel OkaforElliot, Sam, thanks for the time. Nell's joined as well.
Nell AshcombeHi both. What are we trying to get done today?- Daniel OkaforSo you're coming up to your first renewal. The contract ends on 31 Jul 2024, and we wanted to talk through what that looks like going forward.
Elliot AllottRight, so what's the renewal cost?- Nell AshcombeYou're on Starter at 19,500 annually. The product's improved since you signed on, so there's better dashboards, faster search, new features coming. You'll get those automatically.
Sam YatesIs the price going up?- Nell AshcombeNot for this renewal. It stays at 19,500.
- Elliot AllottOK, that works for us.
- Daniel OkaforYou could also consider moving to a higher tier or adding capacity if you wanted more users or connectors, but there's no pressure to do that now.
- Elliot AllottWhat's the timeline for getting the form across?
- Nell AshcombeI'll get it to you by end of this week. Same payment terms as before, annual in advance.
- Sam YatesAnd the term length?
- Daniel OkaforTwelve months again.
- Elliot AllottRight. And once you send the form, how long do you need to close it?
- Nell AshcombeA few days to sign and get it back from you. Once we've got it executed, there's no implementation this time, just a switch to the new contract.
- Sam YatesSounds straightforward.
- Daniel OkaforAnd we'll keep checking in quarter by quarter to make sure you're getting value and to chat about any questions.
- Elliot AllottPerfect. I think we're good.